Cancellations & Refund Policy
- Refunds and exchanges are not accepted at Heya Tria's Store.
- Cancellation of any order should be done within 24 hrs from order placement. Any orders cancelled beyond 24 hrs will result in enduring the delivery fees.
To cancel a order please follow the stated steps:
1- Send a DM to our Instagram/Facebook page with the order number
and cancellation request
2- Send an email with the order number and cancellation request
3- Send a WhatsApp with your cancellation request and order number.
4 - Make sure that we reply with a cancellation confirmation on any of the following platforms.